SUMMIT SLEEP CO.Retail Revenue Operating System
Interactive Demo

Manager Console

Real-time shift management, team performance, and operational exceptions

Today's Shift

10:00 AM – 8:00 PM

Reps on Floor

6 / 8

Scheduled

8

Call-outs

2

Absent

Mike L., Pat R.

Today's Revenue

$89K

vs $95K target (-$6K)

Transactions

47

+8 vs yesterday

Team Avg ASP

$1,893

+$42

Comp Earned Today

$2,847

Rep Performance Today ($K)

Sarah J.
18.4K
Marcus W.
16.2K
Diana K.
14.8K
Emily R.
12.6K
James T.
11.2K
Raj P.
9.8K
Top performer: Sarah J. — $18.4K (194% of daily target)

Hourly Revenue vs Target ($K)

8AM10AM12PM2PM4PM6PM8PM
Actual
Target
Pacing: 93.7% of daily target — need $6K in remaining 3hrs

Shift Task Board

Morning Tasks2

Floor walk & display check

MED
Manager

Review overnight web leads

HIGH
Manager
In Progress3

Purple endcap refresh

MED
Raj P.

New hire training — Casey

HIGH
Sarah J.

Finance approval backlog

CRITICAL
Manager
Blocked2

Sealy display model replacement

CRITICAL
Vendor

POS terminal #3 repair

HIGH
IT Support
Done3

Morning team huddle

LOW
Manager

Restock bedding wall

MED
Raj P.

Update promo signage

LOW
Emily R.

Financing system timeout — 3 pending approvals

Last response: 4min 22s ago. Avg wait: 3min.

Display model damaged — King Purple Hybrid

Coil exposed at footboard edge. Pulled from floor 1hr ago.

Rep tardiness: Mike L. — 45min late, no call

Scheduled 10AM. Not checked in. Pattern: 3rd time this month.

Coaching Queue

Casey (new hire)

Attach rate 12%(store avg 42%)
Action:

Shadow Sarah J. for next 3 sales

Raj P.

Financing pitch 28%(store avg 55%)
Action:

Practice 3-payment breakdown script

James T.

ASP $1,420(store avg $1,893)
Action:

Focus on premium tier during next ups