Workforce Model
Staffing, scheduling, workforce health, and hiring pipeline across 1,475 associates
Total Associates
375
Rev / Associate
$1.12M
↑+6%
Avg Tenure
3.1yr
Turnover Rate
22%
↓-3pp
Headcount by Role — Flagship
Sleep Consultants
175
Associates
125
Store Managers
50
Asst Managers
25
Workforce Health — Flagship
Optimal Staffing Levels — Flagship
Traffic-based staffing model (0=low, 100=peak)
8AM
9AM
10AM
11AM
12PM
1PM
2PM
3PM
4PM
5PM
6PM
7PM
8PM
9PM
Mon
20
25
35
45
55
60
65
70
65
55
45
35
25
15
Tue
20
25
35
45
55
60
65
70
65
55
45
35
25
15
Wed
20
25
35
50
60
65
70
75
70
60
50
40
30
18
Thu
22
28
38
50
62
68
72
78
72
62
50
40
30
18
Fri
25
32
42
55
68
75
80
85
80
70
58
45
35
22
Sat
35
45
58
70
82
90
95
100
95
85
72
60
48
35
Sun
30
40
52
65
78
85
90
95
88
78
65
52
42
28
Flagship
18%
Labor % of Revenue
High-touch model, premium service justifies labor investment
Standard
22%
Labor % of Revenue
Balanced staffing with targeted consultant placement
Outlet
26%
Labor % of Revenue
Lean floor coverage, volume-based scheduling
Shop-in-Shop
30%
Labor % of Revenue
Host store dependency, brand rep premium per sq ft
Hiring Pipeline
| Format | District | Role | Open | Applications | Avg Days | Status |
|---|---|---|---|---|---|---|
| Flagship | Northeast | Sleep Consultant | 4 | 62 | 28d | Active |
| Flagship | Mid-Atlantic | Store Manager | 1 | 18 | 42d | Final Round |
| Standard | Southeast | Associate | 8 | 124 | 14d | Active |
| Standard | Midwest | Associate | 5 | 78 | 18d | Active |
| Outlet | Southwest | Floor Lead | 2 | 32 | 22d | Screening |
| Outlet | Mountain | Associate | 6 | 45 | 12d | Active |
| SiS | Pacific NW | Brand Rep | 3 | 28 | 35d | Interviewing |
| SiS | Great Lakes | Brand Rep | 2 | 15 | 21d | Active |